Run your business on
Run your business on
Your customer
cases reimagined
Intelligence
Intelligence
Intelligence
, not emails
, not emails
by
Automate data collection, document processing, and follow-ups twice as fast — so you focus on your business, not your inbox.
Talk to sales
“With Penbox, we’ve literally halved the processing time of our cases.”
“With Penbox, we’ve literally halved the processing time of our cases.”
Anaïs Dumas
Head of Operational Performance at Groupama
Anaïs Dumas
Head of Operational Performance at Groupama
Streamline every step of your customer case with powerful, intelligent tools — from the first email to the final signature.
Emails
Forms
Documents
Automations
Portals
Signatures
And more...
Effortlessly Organized Inbox.
Email Intelligence brings clarity and insight to your inbox. It automatically analyzes, prioritizes, and links emails to the right case, extracts key data, and helps you draft context-aware replies in moments.
Intelligent Forms adapt dynamically based on customer and case context, guiding seamlessly through simple or complex data needs. Designed to be intuitive, secure, connected—and beautiful.
Document Intelligence understands documents instantly, extracting key data with exceptional accuracy and validating quality in real time. It also rotates, compresses, merges, and renames documents for effortless handling.
Data Sync
Update data in Salesforce
Data
All matching attributes
Sync
every 15 minutes
Automations
Turn email to case
Assign automatically to
Annie Smith
Send reminders when you’re waiting
When
Waiting on contact
Send reminders every
3 days
Context-aware reminders
On
Workflow Automations keep every case moving forward effortlessly by intelligently handling reminders, tasks, status updates, data syncs, and notifications so nothing gets missed.
MyCompany
EN
Hello John
Ongoing cases
Credit Application
3d
Pending Validation
Continue
Closed cases
Address change
2m
Card Lost
1y
Customer Portals provide a beautifully branded, secure space for customer interaction. Customize everything—colors, fonts, logo, domain—for a seamless experience. Accessible on any device and embeddable anywhere.
Personal Information
NDA Signature
You’re just a step away.
Choose how you’d like to sign, then review and confirm.
How would you like to sign?
SMS
itsme
Document
NDA MyCompany x Penbox
Review and Sign
Penbox Sign generates beautifully tailored documents from your case data and gets them signed with secure, legally binding eIDAS e-signatures—all in one seamless process.
Emails
Forms
Documents
Automations
Portals
Signatures
And more...
Effortlessly Organized Inbox.
Email Intelligence brings clarity and insight to your inbox. It automatically analyzes, prioritizes, and links emails to the right case, extracts key data, and helps you draft context-aware replies in moments.
Intelligent Forms adapt dynamically based on customer and case context, guiding seamlessly through simple or complex data needs. Designed to be intuitive, secure, connected—and beautiful.
Document Intelligence understands documents instantly, extracting key data with exceptional accuracy and validating quality in real time. It also rotates, compresses, merges, and renames documents for effortless handling.
Data Sync
Update data in Salesforce
Data
All matching attributes
Sync
every 15 minutes
Automations
Turn email to case
Assign automatically to
Annie Smith
Send reminders when you’re waiting
When
Waiting on contact
Send reminders every
3 days
Context-aware reminders
On
Workflow Automations keep every case moving forward effortlessly by intelligently handling reminders, tasks, status updates, data syncs, and notifications so nothing gets missed.
MyCompany
EN
Hello John
Ongoing cases
Credit Application
3d
Pending Validation
Continue
Closed cases
Address change
2m
Card Lost
1y
Customer Portals provide a beautifully branded, secure space for customer interaction. Customize everything—colors, fonts, logo, domain—for a seamless experience. Accessible on any device and embeddable anywhere.
Personal Information
NDA Signature
You’re just a step away.
Choose how you’d like to sign, then review and confirm.
How would you like to sign?
SMS
itsme
Document
NDA MyCompany x Penbox
Review and Sign
Penbox Sign generates beautifully tailored documents from your case data and gets them signed with secure, legally binding eIDAS e-signatures—all in one seamless process.
Email Intelligence brings clarity and insight to your inbox. It automatically analyzes, prioritizes, and links emails to the right case, extracts key data, and helps you draft context-aware replies in moments.
Intelligent Forms adapt dynamically based on customer and case context, guiding seamlessly through simple or complex data needs. Designed to be intuitive, secure, connected—and beautiful.
Document Intelligence understands documents instantly, extracting key data with exceptional accuracy and validating quality in real time. It also rotates, compresses, merges, and renames documents for effortless handling.
Data Sync
Update data in Salesforce
Data
All matching attributes
Sync
every 15 minutes
Automations
Turn email to case
Assign automatically to
Annie Smith
Send reminders when you’re waiting
When
Waiting on contact
Send reminders every
3 days
Context-aware reminders
On
Workflow Automations keep every case moving forward effortlessly by intelligently handling reminders, tasks, status updates, data syncs, and notifications so nothing gets missed.
MyCompany
EN
Hello John
Ongoing cases
Credit Application
3d
Pending Validation
Continue
Closed cases
Address change
2m
Card Lost
1y
Customer Portals provide a beautifully branded, secure space for customer interaction. Customize everything—colors, fonts, logo, domain—for a seamless experience. Accessible on any device and embeddable anywhere.
Personal Information
NDA Signature
You’re just a step away.
Choose how you’d like to sign, then review and confirm.
How would you like to sign?
SMS
itsme
Document
NDA MyCompany x Penbox
Review and Sign
Penbox Sign generates beautifully tailored documents from your case data and gets them signed with secure, legally binding eIDAS e-signatures—all in one seamless process.
Insurance Claims Management
Insurance Claims Management
Insurance Claims Management
Insurance Underwriting & Policy Services
Insurance Underwriting & Policy Services
Insurance Underwriting & Policy Services
Real Estate Sales & Lease Agreements
Real Estate Sales & Lease Agreements
Real Estate Sales & Lease Agreements
Legal Case Files & Documents Collection
Legal Case Files & Documents Collection
Legal Case Files & Documents Collection
Public Sector and Citizen Service
Public Sector and Citizen Service
Public Sector and Citizen Service
Staffing & People Operations
Staffing & People Operations
Staffing & People Operations
Compliance & Audits
Compliance & Audits
Compliance & Audits
Penbox empowers every Customer Operations team, no matter your size or industry. Experience deals signed faster, clients onboarded seamlessly, and cases resolved with ease. Industry-ready templates get you started instantly—ready from day one. Then, enjoy deep customization to perfectly reflect your team's unique way of working.
Penbox empowers every Customer Operations team, no matter your size or industry. Experience deals signed faster, clients onboarded seamlessly, and cases resolved with ease. Industry-ready templates get you started instantly—ready from day one. Then, enjoy deep customization to perfectly reflect your team's unique way of working.
Penbox saves our operations hours daily by transforming our claims management. The adoption was incredibly fast with the Outlook add-in. Penbox is now crucial to our operations.
Vincent Delghust Head of Claims
Penbox enables us to automate up to 66% of our claims, including complex ones, using Document Intelligence.
Customers love it!
Ed Ackerman Chief Customer Officer
Penbox proved to be the perfect solution, saving us months of development and hassle. This is something no IT team can build in-house.
Julien Ben Lahcen Managing Director
Penbox transformed our complex claims into a beautifully simple experience. Integrated seamlessly in weeks, it achieved what would have taken us years to build.
Didier Murena CEO
Penbox saves our operations hours daily by transforming our claims management. The adoption was incredibly fast with the Outlook add-in. Penbox is now crucial to our operations.
Vincent Delghust Head of Claims
Penbox enables us to automate up to 66% of our claims, including complex ones, using Document Intelligence.
Customers love it!
Ed Ackerman Chief Customer Officer
Penbox proved to be the perfect solution, saving us months of development and hassle. This is something no IT team can build in-house.
Julien Ben Lahcen Managing Director
Penbox transformed our complex claims into a beautifully simple experience. Integrated seamlessly in weeks, it achieved what would have taken us years to build.
Didier Murena CEO
Penbox saves our operations hours daily by transforming our claims management. The adoption was incredibly fast with the Outlook add-in. Penbox is now crucial to our operations.
Vincent Delghust Head of Claims
Penbox enables us to automate up to 66% of our claims, including complex ones, using Document Intelligence.
Customers love it!
Ed Ackerman Chief Customer Officer
Penbox proved to be the perfect solution, saving us months of development and hassle. This is something no IT team can build in-house.
Julien Ben Lahcen Managing Director
Penbox transformed our complex claims into a beautifully simple experience. Integrated seamlessly in weeks, it achieved what would have taken us years to build.
Didier Murena CEO
Penbox saves our operations hours daily by transforming our claims management. The adoption was incredibly fast with the Outlook add-in. Penbox is now crucial to our operations.
Vincent Delghust Head of Claims
Penbox enables us to automate up to 66% of our claims, including complex ones, using Document Intelligence.
Customers love it!
Ed Ackerman Chief Customer Officer
Penbox proved to be the perfect solution, saving us months of development and hassle. This is something no IT team can build in-house.
Julien Ben Lahcen Managing Director
Penbox transformed our complex claims into a beautifully simple experience. Integrated seamlessly in weeks, it achieved what would have taken us years to build.
Didier Murena CEO
Penbox saves our operations hours daily by transforming our claims management. The adoption was incredibly fast with the Outlook add-in. Penbox is now crucial to our operations.
Vincent Delghust
Head of Claims
Penbox enables us to automate up to 66% of our claims, including complex ones, using Document Intelligence.
Customers love it!
Ed Ackerman
Chief Customer
Officer
Penbox proved to be the perfect solution, saving us months of development and hassle. This is something no IT team can build in-house.
Julien Ben Lahcen Managing
Director
Penbox transformed our complex claims into a beautifully simple experience. Integrated seamlessly in weeks, it achieved what would have taken us years to build.
Didier Murena
CEO
Penbox saves our operations hours daily by transforming our claims management. The adoption was incredibly fast with the Outlook add-in. Penbox is now crucial to our operations.
Vincent Delghust
Head of Claims
Penbox enables us to automate up to 66% of our claims, including complex ones, using Document Intelligence.
Customers love it!
Ed Ackerman
Chief Customer
Officer
Penbox proved to be the perfect solution, saving us months of development and hassle. This is something no IT team can build in-house.
Julien Ben Lahcen Managing
Director
Penbox transformed our complex claims into a beautifully simple experience. Integrated seamlessly in weeks, it achieved what would have taken us years to build.
Didier Murena
CEO
Penbox saves our operations hours daily by transforming our claims management. The adoption was incredibly fast with the Outlook add-in. Penbox is now crucial to our operations.
Vincent Delghust
Head of Claims
Penbox enables us to automate up to 66% of our claims, including complex ones, using Document Intelligence.
Customers love it!
Ed Ackerman
Chief Customer
Officer
Penbox proved to be the perfect solution, saving us months of development and hassle. This is something no IT team can build in-house.
Julien Ben Lahcen Managing
Director
Penbox transformed our complex claims into a beautifully simple experience. Integrated seamlessly in weeks, it achieved what would have taken us years to build.
Didier Murena
CEO
Penbox saves our operations hours daily by transforming our claims management. The adoption was incredibly fast with the Outlook add-in. Penbox is now crucial to our operations.
Vincent Delghust
Head of Claims
Penbox enables us to automate up to 66% of our claims, including complex ones, using Document Intelligence.
Customers love it!
Ed Ackerman
Chief Customer
Officer
Penbox proved to be the perfect solution, saving us months of development and hassle. This is something no IT team can build in-house.
Julien Ben Lahcen Managing
Director
Penbox transformed our complex claims into a beautifully simple experience. Integrated seamlessly in weeks, it achieved what would have taken us years to build.
Didier Murena
CEO
Hundreds of successful companies make our case, daily.
Penbox integrates effortlessly with Outlook, Salesforce, and your custom platforms—making the tools you trust smarter and more capable from day one. Instantly embed forms and portals where needed. Enhance, don’t replace. Beautifully.
Penbox integrates effortlessly with Outlook, Salesforce, and your custom platforms—making the tools you trust smarter and more capable from day one. Instantly embed forms and portals where needed. Enhance, don’t replace. Beautifully.
State-of-the-art AI for the humans behind every case.
State-of-the-art AI for the humans behind every case.
State-of-the-art AI for the humans behind every case.
Get instant clarity
Receive precise summaries of cases, long documents, forms, and emails.
Unlock document data
Pull any information from any document—typed, handwritten, or checked—in under a second.
Write remarkably fast
Get intelligent drafts that know the case and sound like you
Sense what matters
Detect mood and evaluate importance, instantly and accurately.
Validate any document
Instantly validate type, quality, and completeness for all documents, out-of-the-box.
Ask for another picture of her permit and if she wants to receive a signed copy.
Make effortless forms
Instantly create simple requests or complex templates from just a description.
Creating your form...
Get instant clarity
Receive precise summaries of cases, long documents, forms, and emails.
Unlock document data
Pull any information from any document—typed, handwritten, or checked—in under a second.
Write remarkably fast
Get intelligent drafts that know the case and sound like you
Sense what matters
Detect mood and evaluate importance, instantly and accurately.
Validate any document
Instantly validate type, quality, and completeness for all documents, out-of-the-box.
Ask for another picture of her permit and if she wants to receive a signed copy.
Make effortless forms
Instantly create simple requests or complex templates from just a description.
Creating your form...
Get instant clarity
Receive precise summaries of cases, long documents, forms, and emails.
Unlock document data
Pull any information from any document—typed, handwritten, or checked—in under a second.
Write remarkably fast
Get intelligent drafts that know the case and sound like you
Sense what matters
Detect mood and evaluate importance, instantly and accurately.
Validate any document
Instantly validate type, quality, and completeness for all documents, out-of-the-box.
Ask for another picture of her permit and if she wants to receive a signed copy.
Make effortless forms
Instantly create simple requests or complex templates from just a description.
Creating your form...
Get instant clarity
Receive precise summaries of cases, long documents, forms, and emails.
Unlock document data
Pull any information from any document—typed, handwritten, or checked—in under a second.
Write remarkably fast
Get intelligent drafts that know the case and sound like you
Sense what matters
Detect mood and evaluate importance, instantly and accurately.
Validate any document
Instantly validate type, quality, and completeness for all documents, out-of-the-box.
Ask for another picture of her permit and if she wants to receive a signed copy.
Make effortless forms
Instantly create simple requests or complex templates from just a description.
Creating your form...
Book a demo
Request a free demo session with one of our experts to discover how Penbox will help you close cases faster and streamline your operations.
Schedule a call
Book a demo
Request a free demo session with one of our experts to discover how Penbox will help you close cases faster and streamline your operations.
Schedule a call
Our team
Join Penbox
We are looking for mission-driven team members who want to help both our clients and Penbox grow.
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